Privacy Policy
Last Updated: December 23, 2025
- Introduction
Customs-Co LLC (“Customs-Co,” “we,” “us,” or “our”) operates the website www.customs-co.com. This Privacy Policy explains how we collect, use, store, and disclose information obtained from or about you when you visit our website or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
We take your privacy seriously and have implemented reasonable safeguards to protect your information.
- Why We Process Your Personal Data
We process personal information to:
- Provide our consulting services
- Respond to inquiries and requests
- Communicate with you regarding services
- Improve website performance and user experience
- Comply with legal obligations
- Prevent fraud or misuse of our services
- Information We Collect
3.1 Personal Data (“Covered Information”)
Under NRS 603A.320, “Covered Information” may include:
- First and last name
- Company name and title
- Email address
- Phone number
- Mailing address
- Company website
- Written communications, text, or inquiries you send us
- Any documents you voluntarily submit
- Cookies and Usage Data
We collect this information when you submit forms, send emails, request services, or communicate with us in any way.
3.2 Automatically Collected Data (Usage Data)
We automatically collect information when you visit our website, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, date/time of visit
- Referring website
- Analytics and performance data
This data helps us understand website performance and improve user experience.
3.3 Cookies
Cookies are small text files stored on your device. We use cookies to:
- Enable website functionality
- Analyze website usage
- Improve user experience
You may decline cookies through your browser settings.
- How We Use and Share Your Personal Data
We use your personal information to:
- Provide requested consulting services
- Communicate with you
- Respond to inquiries and support requests
- Improve and develop our services
- Detect fraud or security issues
We may share information with trusted third parties who assist in:
- Responding to inquiries
- Providing technical or administrative support
- Processing your service requests
These third parties are required to use your data only for the purpose for which it was shared.
We process data based on:
- Contract performance (GDPR 6(1)(b))
- Legitimate interests (GDPR 6(1)(f))
- Consent (GDPR 6(1)(a))
- Legal obligations (GDPR 6(1)(c))
- Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Respond to inquiries
- Comply with legal obligations
- Maintain business records
- Resolve disputes
We delete or anonymize personal data when it is no longer required.
If you wish to opt out of continued processing, contact us at info@customs-co.com.
- Third-Party Tracking & Analytics
We may use cookies, Google Analytics (provided by Google LLC), and customer support tools to understand website usage and improve our services.
You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Data Transfers
Your data may be transferred to service providers or business partners in other states or countries solely to fulfill your service requests.
Transfers occur only when appropriate safeguards are in place.
If you are outside the United States, your information will be transferred and processed in the United States. By using our website, you consent to this transfer.
- Payment Processing
Customs-Co LLC does not collect or process payments through the website.
We do not accept online card payments and do not store any credit or debit card information.
Payments are made only after we issue an invoice.
Accepted payment methods:
- Zelle
- Venmo
- PayPal (invoice-based payment only, optional)
- Bank transfer
When you pay through these third-party platforms, they may process financial information according to their own privacy policies.
We only receive basic payment confirmation (name, amount, and transaction reference).
We do not receive or store your bank account details or card numbers.
If you are uncertain about the authenticity of an invoice or payment request, please get in touch with us at info@customs-co.com before sending payment.
- Data Security
We implement reasonable physical, electronic, and managerial safeguards to protect your personal information.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We use reasonable safeguards, including encrypted transmission (TLS) and restricted access controls, to help protect your data from unauthorized access.
In the event of a data breach, we will notify affected individuals as required by applicable law.
- Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to certain uses
- Opt out of non-essential processing
To exercise any rights, contact us at info@customs-co.com. We may need to verify your identity.
- How to Exercise Your Rights
Send your request to info@customs-co.com with:
- Your name
- Contact information
- A description of your request
We usually respond within 30–45 days or as required by law.
- Links to Other Websites
Our website may include links to external sites not controlled by Customs-Co LLC.
We are not responsible for their privacy practices. We encourage you to review their policies.
- Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 18.
If we discover data collected from a minor without proper consent, we will delete it immediately.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page and will become effective immediately upon posting.
Continued use of our website and services after we post updates to this Privacy Policy constitutes acceptance of the revised terms.
- Contact Us
If you have questions, need clarification, or simply want to talk with us about this Privacy Policy or your data, please reach out anytime.
📧 info@customs-co.com
📬 PO Box #80694, Las Vegas, NV 89180
We’re here to support you and make sure you feel comfortable and informed.